Returns & Refunds

Returns
RibbonCo wants you to be happy with your purchase and offers this simple return policy. Any new item may be returned to us for a full refund within 30 days.

There are no restocking fees. No RMAs required. Simply return the item back to us for a full refund. Excludes glass items.

Refunds
Your refund will be processed within 5 business days of receipt of your return.

Exchanges
To exchange an item, simply return the item to us for a full refund. Then place a new order for the items you need.